Payment Policy

Welcome to Shop Ivksport! This policy outlines the terms and conditions related to payments, shipping, and returns for our online store. Please read it carefully to ensure a smooth and secure shopping experience.

Payment Methods

We currently accept payments exclusively through PayPal.
PayPal ensures a safe and secure checkout process for all transactions. You can use your PayPal account or pay as a guest using major credit or debit cards through PayPal’s platform.

Order Processing

• Processing Time: Orders are processed within 5-7 business days (Hockey jerseys & old style jerseys: 10 – 15 business days) after payment confirmation.
• You will receive an email notification once your order has been processed and shipped.

Shipping Information

• Delivery Time: 10-15 business days (after processing).
• Shipping Fee: Shipping fee will be $7.9
• Orders are shipped via reliable carriers to ensure timely and safe delivery.

Returns and Refunds

We want you to love your purchase! If you are not completely satisfied, we offer a straightforward return policy:

• Return Period: You may return items within 30 days of delivery.
• Return Method: To initiate a return, please email us at [email protected]
• Refunds: Refunds are processed within 7-10 business days after the returned item is received and inspected.
• Restocking Fee: No restocking fees apply.

Exchanges

The fastest way to exchange an item is:

1. Return the item you currently have by following the return process.
2. Once your return is accepted, place a separate order for the new item.

Contact Us

For payment-related inquiries or assistance, feel free to reach out:
Email: [email protected]

Phone: +1 251 314 0438

Address: 900 College Ave, Santa Rosa, CA 95404, United States

Thank you for shopping with Shop Ivksport. We are committed to ensuring your satisfaction with our products and services!